“Keep checking occasionally to see just what Sofi will provide you with all of the month or two. I refinanced which have Sofi directly into an excellent 5.35% speed (5.1% following the car-shell out interest write off) that have a beneficial 10 seasons mortgage (
$125k balance). I quickly refinanced which have Sofi once more directly into a 4.0% rate of interest (step three.75% pursuing the automobile-spend dismiss) that have good eight year financing (
Only something you should bear in mind – continue examining straight back toward cost whilst doesn’t costs almost anything to keep refinancing having Sofi.” – SaguaroSpines into the reddit, 8/
The guy confirmed your financing had been gotten at the XXXX XXXX XXXX XXXX and therefore savings account XXXX is actually within the name XXXX XXXX
A whole lot more unfiltered consumer feedback of SoFi are available at the TrustPilot (cuatro.six out of 5), and ConsumerAffairs (dos.8 off 5).
SoFi User Issues
Because consumer financial institutions, education loan refinancing loan providers get into the jurisdiction of one’s Individual Monetary Safety Agency (CFPB), a national agencies. As part of their objective, the brand new CFPB lets users to help you journal specialized issues. This type of complaints is publicly available on the new CFPB authoritative site.
Since the , customers have submitted step 1,296 grievances throughout the SoFi for typically that (1) issue most of the around three (3) days; that is nearly fifteen minutes the typical each and every day problem rate one of assessed loan providers. One of many 601 problems with public narratives, at the very least 58 (nine.65%) resource education loan refinancing.
People file the newest yearly same in principle as that (1) ailment for each and every $5.326 million from inside the projected business cash or that (1) problem for every single 16 personnel.
The allegations made in these complaints are unverified, are not always user of all consumers’ experiences with SoFi, and can get contain dated recommendations (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
Below we’ve got included about three (3) of the most extremely present and you may relevant complaints (during that writing) the spot where the user agreed to sharing their details.
“On XXXX I received a text message from phone number XXXX that my SOFI loan was in process, but that additional information was required to secure the loan. The message included a link to complete the application. I had not started a loan application or any inquiry into a loan application and I assumed this was a fraudulent text. I replied STOP to opt out of any future correspondence. Aprox. On XX/XX/22 I received multiple calls from XXXX phone number XXXX requesting information to complete another loan application. This prompted me to check my credit report. Upon which time I noticed that SOFI had pulled my credit on XX/XX/22. I called SOFI and learned that a personal loan in the amount of <$1>had been dispersed to link XXXX XXXX XXXX XXXX XXXX XXXX XXXX. SOFI had all of my personal information on file ( XXXX, XXXX, Home Address, Phone, etc. ) I notified SOFI that this was a case of identity fraud and as of XX/XX/22 my case was being reviewed by their Fraud Dept. I called XXXX XXXX XXXX Bank and spoke to XXXX XXXX ( phone XXXX ) who works in their Fraud Dept. SOFI keeps forwarding me to their Fraud Investigative Team phone number ( XXXX ) that goes straight to voice mail. I can not get a valid case number or confirmation number and they will not give me a phone number or email address to call them directly. The funds have already been dispersed and I want this transaction wiped from my credit and all of my personal information removed from XXXX XXXX.”